IMPORTANT TERMS AND CONDITIONS
BEFORE YOU ORDER, PLEASE ENSURE YOU KNOW THE MEASUREMENTS IN INCHES (YOU MAY USE A STRING OR MEASURING TAPE AROUND THE NECK LOOSELY).WE WILL NOT BE HELD RESPONSIBLE FOR INCORRECT SIZES.
PLEASE READ ENTIRE TERMS AND CONDITIONS BEFORE PLACING YOUR ORDER.
CARING FOR YOUR JEWELLERY
MATERIAL: ACRYLIC AND ALLOY STAINLESS STEEL (No nickel)
Please note, do not expose to water, perfume or other chemicals to maintain integrity and shine.
STEPS TO AVOID DELAYS
PLEASE ENSURE YOU FOLLOW ALL STEPS ABOVE CLOSELY TO AVOID DELAYS.
WHEN SELECTING THE FONT STYLE’S BACKGROUND COLOUR, PLEASE SELECT EITHER GLITTER, MIRROR, PURE or TRANSPARENT+ COLOUR. Example: GLITTER BLUE, MIRROR PINK, PURE RED or TRANSPARENT PURPLE.
SHIPPING AND DELIVERY
All CUSTOMISED orders take between 20 to 25 days to be delivered. 10 days to design and 10 to 15 days for delivery (in most cases it is sooner)
POSTAGE: All items jewellery items are shipped through FEDEX.This will be added at checkout.
DISCLAIMER: All custom orders are final sale and are not eligible for refund or exchange because they are customised so they can’t be resold or cancelled.